Get support now
If you are in immediate danger, call your local emergency number now. This page is not a crisis service and is not monitored 24/7.
Assessment results can bring up difficult material. You do not have to finish the questions, and you do not need a score to ask for help.
Crisis lines by region
| Region | Service | How to reach | Link |
|---|---|---|---|
| United States & Canada | 988 Suicide & Crisis Lifeline | Call or text 988 | 988lifeline.org |
| United Kingdom | Samaritans | Call 116 123 (free, 24/7) | www.samaritans.org |
| United Kingdom | NHS urgent mental health | Call 111, then choose the mental health option | www.nhs.uk |
| China | National mental health hotline | Call 12356 | www.nhc.gov.cn |
| China (Beijing) | Beijing Suicide Research and Prevention Center | Call 010-82951332 | www.crisis.org.cn |
| Australia | Lifeline Australia | Call 13 11 14 | www.lifeline.org.au |
| Anywhere else | Find a Helpline | Free crisis lines by country | findahelpline.com |
Numbers and hours can change. Verify the current number on the official page before relying on it. If you cannot reach a line, contact emergency services or go to the nearest emergency department.
If you need to steady yourself first
- Stop answering. Close the tab if you need to; nothing is lost.
- Name five things you can see and four you can hear. Slow the pace.
- Put both feet on the floor and breathe out for longer than you breathe in, for one minute.
- Message one person with a single sentence: “I’m having a hard time right now. Can you stay with me for a few minutes?”
- Move away from anything unsafe, and avoid alcohol or other substances while you decide what to do next.
What MirrorCare can and cannot do
- Can: help you name patterns, see how they show up now, and choose one small next step.
- Cannot: diagnose you or a parent, provide therapy, monitor you between visits, or respond to an emergency.
- Does not: contact anyone on your behalf, including family members or authorities.
If the assessment brought something up
You can pause and return later. If the material keeps affecting sleep, work, eating, or your sense of safety, a qualified professional is more useful than another quiz. If you are in an unsafe relationship, a local domestic-abuse service can help with safety planning; you do not have to be ready to leave to contact them.
Report access and payments
If you paid but did not receive the report link, email support@mirrorcare.cc with the email used at checkout. We restore access first and sort out the cause afterwards. Refund eligibility is in the refund policy.
Frequently asked questions
Is MirrorCare a crisis service?
No. MirrorCare is an educational self-reflection tool. It is not monitored around the clock, and it cannot contact emergency services for you. If you are in immediate danger, call your local emergency number.
What should I do if the assessment brought up something painful?
Pause. You do not have to finish. Use the grounding steps on this page, contact one person you trust, and consider speaking with a qualified professional. A score is not a reason to delay getting help.
Can I get a refund if I am not able to use the report?
Refund eligibility is set out in the refund policy. If you paid but did not receive the report, contact support with the email you used and we will restore access first.
Do you report safety concerns to anyone?
No. We do not monitor sessions and we do not contact third parties. Report links and emails are only used to deliver the report, and you can ask us to delete them.